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Data Protection

Data Protection Declaration – AlliA Insurance Brokers Switzerland Ltd.

This statement is made in compliance with the European General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP).

  1. Identity of the data controller:
    AlliA Insurance Brokers Suisse SA (hereinafter: “Allia” or “we”)
    Chemin du Pommier 42

P.O. Box
1218 Le Grand-Saconnex
Tel. +41 22 346 73 73 – info@allia.ch
Registered with FINMA as an untied insurance intermediary (FINMA-ID: F01067082).

  1. Data we process

As part of our business activities, we may process the following data:

  • Contact details and personal data (e.g. name, surname, address, date of birth, email address, telephone number, etc.)
  • Contractual and policy data (e.g., applications, policies, premiums)
  • Data relating to claims (e.g. claims reports, medical documents, expert reports)
  • Financial and billing data (e.g., bank, account number, payment card and transaction details, etc.)
  • Communication data (e.g., emails, telephone notes)
  • Website-related data (server logs, cookies, usage and analytics data with consent)

We may process sensitive data, such as your health data for managing related insurance contracts and claims. This data will only be processed with your prior express consent and for the purposes for which you have given that consent.

  1. Purposes of the processing

We process your data as part of our business activities and for the following purpose:

  • Insurance advice and support
  • Market analysis and calls for tenders from insurers
  • Management and monitoring of insurance contracts
  • Disaster assistance
  • Compliance with legal and regulatory obligations
  • Operation, security and optimization of our website
  1. Legal basis for processing

The processing of your data may be based on the following legal grounds:

  • The consent of the person concerned
  • The performance of a contract or pre-contractual measures
  • Compliance with a legal obligation
  • Our legitimate interest (including ensuring online security, defending our rights in the event of a dispute, etc.)
  1. Data Transfer to Third Parties
    We may transfer your data to:
  • Insurers, reinsurers and pension funds
  • External service providers (e.g., IT, cloud, administration)
  • Authorities and courts, when required by law

We ensure that third parties also comply with data protection rules.

  1. Transfer abroad
    Data may be transferred abroad when insurers or IT service providers are involved. If applicable, the data subject will be informed of this transfer and the country to which their data will be transferred.

If we transfer data to a country that does not offer adequate legal protection for data, we guarantee an adequate level of protection (e.g., through standard contractual clauses).

  1. Data Retention
    We retain personal data for as long as necessary for the aforementioned processing purposes or to comply with our legal obligations (generally, 10 years after the end of the contractual relationship). At the end of the retention period, your data will be deleted or anonymized.
  2. Security
    We protect your data using appropriate technical and organizational measures (access control, encryption, network security).
  3. Your rights

You have the following rights regarding the processing of your data:

  • The right to access your data, to obtain a copy of it, and to obtain any information on the processing of your data
  • The right to rectification, if you find that your data is incorrect or inaccurate
  • The right to erasure of data (“right to be forgotten”)
  • The right to limit processing
  • The right to data portability/transfer
  • The right to object to processing
  • The right to withdraw your consent

To assert your rights, you can contact Allia by email at the following address: info@allia.ch.

You also have the right to lodge a complaint with the competent supervisory authority, whose contact details are as follows: Federal Data Protection and Information Commissioner (FDPIC) , Feldeggweg 1, CH – 3003 Bern, www.edoeb.admin.ch

  1. Website & cookies
    Our website uses cookies. A cookie is a piece of data that is sent to your computer, or even automatically stored on your computer or mobile device, by the web browser you use when you visit our website.

Technical access data is automatically collected (IP address, timestamp, referrer, browser/OS). This data is used for security and error analysis and is deleted or anonymized after a short period.

We use a consent management tool (cookie banner) that blocks non-essential cookies until you give your consent. You can change your choice at any time.

With your consent, we use Google Analytics 4 to measure audience (with IP anonymization, data retention for 2 months, possible transfer to the United States).

  1. Amendments
    We amend this data protection statement when our processing activities or the legal bases change. The current version is the one published on our website.